Many grocery retailers have waived additional charges for online shopping and at-store pickup. These grocers want to not only drive brand loyalty, but also encourage customers to adopt eCommerce. The downside to this approach is that, without fees for grocery pickup,...
Operator-run automated storage solutions are increasingly being used for curbside grocery pickup. But the next wave in grocery eCommerce will be centered around remote unattended order pick-up. Many of these new systems rely on integrated smart “buffers,” i.e., remote...
To overcome the challenges associated with the click and collect business model, grocery retailers can choose from a variety of storage solutions, each with their own distinct advantages and disadvantages. These options run the gamut from traditional shelving and...
Adapting to click and collect poses unique challenges for grocers. The primary hurdles include: choosing among delivery models, improving order fulfillment speed and accuracy, providing accurate temperature-regulated storage. Choosing among pick-up and delivery models...
The way people shop for groceries is changing. The “click and collect” eCommerce model—where a customer picks up groceries from their local store after placing an order online—is now more popular than ever, driven in large part by changing consumer habits during the...
