SencorpWhite Service & Support:
White Intelligent Storage provides full service to support our customers’ operational goals. We understand that your investment in a White Intelligent Storage automated storage system is based on your belief in the reputation of the White Intelligent Storage name. We are committed to maintaining this legacy through superior service and support.
SencorpWhite is pleased to offer the following services to support our brands for the entire lifecycle of your equipment.
Service Agreements
Service Agreements range from annual preventative maintenance and phone support to comprehensive support, with multiple tiers available to match your requirements and staffing level. Service agreements may include:
- Preventative maintenance
- Reactive onsite support
- Guaranteed response times
- Priority technical phone support
- Parts
- Retrofits
Parts and Technical Support
Minimizing downtime is critical. Whether you need assistance with a list of recommended spare parts to support a new system, SencorpWhite offers the following support solutions:
- Dedicated parts specialists to assist with parts identification and sourcing
- Spare parts to support maintenance and minimize downtime
- Replacement parts for the life of the system
- Obsolescence assistance as your machine ages
Field Service, Upgrades and Retrofits
We provide on-site field service, upgrades, and retrofits to meet your changing operational and performance requirements. SencorpWhite has dedicated sales personnel to assist with identifying the appropriate solution to meet your needs:
- Machine installation or relocation
- Controls and electrical architecture upgrades
- Program revisions and customizations
- Rebuilding existing machines to ensure peak performance
How to Reach SencorpWhite for Service
- By Phone: 508-771-9400
- Outside of normal business hours, (Monday through Friday, 7:30AM to 5PM EST), please dial extension 7000.
- By email:
- For field service and general inquiries: service@sencorpwhite.com
- For parts: parts@sencorpwhite.com
- Online:
- Fill out form below.
Contact Us
Please contact us and we will get back to you.