Chef Works Improves Picking Efficiency and Accuracy with White Horizontal Carousels
Chef Works is a leading brand in the hospitality and food service industry, supplying food service organizations around the world with uniforms and apparel. With more than 12 million units moving through its distribution center each year, the company needed a picking solution that could support high-volume fulfillment, fast order processing, and dependable accuracy.
To help keep inventory moving and orders on track, Chef Works relies on White horizontal carousel systems for efficient, operator-friendly picking.
Supporting High-Volume Distribution
In a 24/7 distribution environment, speed and accuracy are both critical. Chef Works needed a system that could help operators pick quickly while reducing the risk of mistakes that affect customers.
Since installing White carousels, Chef Works has seen improvements in both picking efficiency and order accuracy.
“Since we’ve installed the White carousels, the carousels have really helped improve both the efficiency and, more importantly for our customers, the accuracy of what’s been picked.”
Faster Picking with Fewer Operators
The White carousel system allows Chef Works to keep product moving efficiently through the distribution center. According to the company, two operators are able to pick an average of approximately 250 to 300 units per hour using the carousel system.
That level of productivity helps Chef Works support a demanding fulfillment operation without adding unnecessary walking, searching, or manual handling to the picking process.
Easy for New Employees to Learn
The carousel system is also easy for new employees to use. Chef Works shared that a new hire was able to work alongside a senior operator and understand the system within a day, then operate it independently the next day.
“The ease of use is very easy. A new hire was up there with one of my senior people and within the day they already grasped it, and they’re up there running it by themselves the next day.”
For fast-moving distribution operations, that kind of usability can make onboarding easier and help new team members become productive faster.
Dependable Support for a 24/7 Operation
Because Chef Works operates around the clock, uptime is essential. The company depends on White’s support and service to help keep the system available and performing.
“Having an operation that’s a 7 by 24 operation, we’re very dependent on White’s support and service to ensure uptime and high availability of our organization.”
Chef Works also emphasized the quality of White’s service and the role it plays in helping the company meet its operational goals.
“White can absolutely be counted on. White service has been fantastic.”
Results at a Glance
Annual distribution volume: More than 12 million units
Operation type: 24/7 distribution center
System: White horizontal picking carousels
Picking productivity: Approximately 250 to 300 units per hour with two operators
Key benefits: Improved picking efficiency, improved accuracy, easier onboarding, dependable service and support
Horizontal Carousel Systems for High-Speed Picking
White horizontal carousel systems are designed to bring stored inventory directly to the operator, helping reduce walking, searching, and manual travel through aisles. For distribution centers, parts operations, fulfillment environments, and other high-volume picking applications, horizontal carousels can support faster picking, better inventory organization, and more efficient use of labor.
By combining dense storage, goods-to-person picking, and operator-friendly controls, horizontal carousels help companies like Chef Works keep products moving while maintaining the accuracy their customers expect.
See How Horizontal Carousels Could Work in Your Operation
Whether you need to improve pick speed, reduce travel time, support a high-volume distribution environment, or make better use of your existing space, White can help evaluate the right carousel configuration for your operation.